Policy


PRIVACY POLICY

We take your privacy and personal protection very serious!  The official chokehold.com site implements safety protocols and uses high level regulatory & management systems such as an SSL certificate that uses industry standard 256-bit encryption technology and certified PCI compliant shopping cart system.  Your safe with us, now and forever!

If you have any questions or concerns, please don't hesitate to contact us by email at privacy@chokehold.com

 

RETURN POLICY

To be eligible for a return, your item(s) must be unused, unworn, and in the original condition that you received it in within 30 days of purchase.  Unfortunately after 30 days, we are unable to process any returns.  Once your return is received and inspected, we will send you an email to notify you that we have received and processed your returned item.  We will also notify you of the approval or rejection of your refund.  If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 3 to 6 business days, for the value of the item returned and any applicable taxes associated with the item.  Shipping costs paid at the checkout are NON-REFUNDABLE.  Please allow 3 to 7 business days for your return to be processed after it has arrived at our facility.  You will be responsible for shipping costs for returning your item to us.  Shipping costs to you are non-refundable.  If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.  We don’t guarantee and cannot be held responsible if we do not receive your returned item

 
EXCHANGE POLICY

To be eligible for an exchange, your item(s) must be unused, unworn, and in the original condition that you received it in within 30 days of purchase.  Unfortunately after 30 days, we are unable to process any exchanges.  Exchanges can only be made for different sizes or variants of the same item.  To exchange for other items of different colour, style, or design, a return must be processed and a new order placed.  Once your exchange is processed, we will send you an email to notify you that we have received, and processed your item(s) to be exchanged OR notify you if the size or variant you requested for the exchange is unavailable.  We will also provide you with tracking information for the exchanged item back to you if it has been processed successfully.  Please allow 3 to 7 business days for your exchange to be processed after it has arrived at our facility.  You will be responsible for shipping costs for returning your item to us for exchange.  Shipping costs to you are non-refundable.  If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.  We don’t guarantee and cannot be held responsible if we do not receive your returned item.  Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

For ALL returns/exchanges, please don't hesitate to contact us by e-mailing us at sales@chokehold.com  

Please include your order number to initiate and expedite the refund/exchange process.

 

SALE POLICY

All sale items are considered FINAL SALE.  Under no circumstances can any sale items be returned or exchanged for any reason.

 


Taking LIFE head on. In anything you do... today, tomorrow or whenever! It represents your unrelenting determination and passion to be the BEST... day in, day out! This is CHOKEHOLD. This is YOU!

BEHIND THE BRAND

"The idea for the brand was inspired by my early experiences of watching my father run his small t-shirt business from the back of his van and seeing the tireless effort he put into it. Without him working hard on it everyday, me and my brothers wouldn't have been able to enjoy playing sports or other activities. I am truly grateful to him for showing me that through his fearless and unyielding perseverance anything can be achieved. No matter what you are doing or want to do, never give up and always believe in yourself. As they say, follow your dreams and the rest will come. In the end though, everybody has daily struggles and battles in life that they must face, just remember to keep your head up and nothing can stop you! This is what Chokehold is about, what it stands for and where it comes from."

- Alexander Julien


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